Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Billing & Travel Details
• Address (if provided)
• Payment Information (processed via secure gateways)

b) Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited and browsing behavior
• Cookies and usage data

2. How We Use Your Information

We use the collected information for:

• Processing bookings and travel inquiries
• Providing customer support
• Improving our services and website performance
• Sending booking confirmations and updates
• Marketing and promotional communication (with consent)
• Legal and compliance requirements

🔒 Mandatory Communication Clause:

To Communicate with You: We may use your information to respond to your inquiries,
provide customer service support, send you important information about the services, and marketing
communications (with your consent) via different channels, including but not limited to SMS, Email,
RCS, WhatsApp, and Voice.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic,
and personalize content. You can disable cookies through your browser settings.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Travel partners (hotels, airlines, tour operators)
• Payment gateway providers
• Legal authorities if required by law
• Service providers for operational support

All third parties are obligated to keep your information secure.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access,
misuse, or disclosure. However, no online transmission is 100% secure.

6. Data Retention

We retain your information only as long as necessary for business, legal, and compliance purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at:
info@mpholidays.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

Email: info@mpholidays.com

Phone: +91 9327788000

Website: https://mpholidays.com/

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